We can enhance customer services while supporting our sustainability goals,” says Casuela. “We are proud to be the first major bank in the Philippines to introduce e-signatures. Expecting to handle up to 900,000 transactions through its e-signature platform in the near future, the bank anticipates it will eliminate more than 4,800 kilogram of paper-related waste and 73,000 kilogram in greenhouse gases, as calculated by the Adobe Resource Saver Calculator. Rolling out an enterprise-wide electronic signature platform using Adobe Acrobat Sign is key to its efforts.Īs part of its sustainability efforts, PNB supports initiatives that help achieve the United Nations Sustainable Development Goals. PNB looked to digital transformation initiatives to reduce the bank’s carbon footprint and offer flexibility for hybrid work arrangements while enhancing customer service. “The challenges of the past few years taught us that we need to be quick, customer-centric, and resilient to handle any scenarios.” “We have embarked on digitizing document workflows and e-signatures with Adobe Acrobat Sign because we see this technology as crucial even in the post-pandemic world,” says PNB President Florido P.
These corporations are able to access specific bank documents for review, approval, and signature. Currently, there are over 20 corporate clients onboarded to PNB’s Adobe e-signature workflow.
15 March 2023 - Since adopting the use of Adobe Acrobat Sign in 2022, Philippine National Bank (PNB) has made inroads in digitalization both for its own benefit and that of its corporate clients.
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